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Helpdesk ticketing has never been this swift and reliable.

Welcome to

Revolutionizing Internal Helpdesk Solution

Unlock seamless communication and unparalleled efficiency within your organization with DeskIt – your all-in-one solution for internal helpdesk management.

Raise tickets to any department

You have an issue that needs to be attended to ?

Raise and submit your detailed ticket to request prompt assistance or resolution for any issue or concern, ensuring that all necessary information is provided through our intuitive and user-friendly interface, facilitating quick and efficient handling by the appropriate department.

Intuitive interface for submitting tickets.

Categories for different types of requests (e.g., IT Support, Facility Maintenance, HR).

Automatic capture of necessary details to expedite resolution.

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Treat tickets from any department

You have a ticket that requires prompt attention and resolution?

Manage and treat tickets efficiently by prioritizing, assigning, and addressing each request, ensuring swift resolution and effective communication between all involved parties through our streamlined and customizable workflow system.

Streamlined process for managing and resolving tickets.

Prioritization and assignment of tickets to appropriate personnel.

Customizable workflows to fit departmental needs.

Automated notifications and updates to keep everyone informed.

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Unlocks Seamless Collaboration with Tri-Level User Portals: Admin, Manager, and Employee

Employee Portal

Simplified Ticket Submission and Tracking for employees

Easily submit tickets, track their status, and receive timely updates with DeskIt's Employee Portal. Ensure your requests are handled efficiently and stay informed throughout the resolution process.

Easy-to-use dashboard for submitting and tracking ticket status.

Real-time updates and notifications on ticket progress.

Access to ticket details and communication logs.

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Admin Portal

Manage and oversee the ticket affairs of your organization efficiently and effectively.

Monitor performance, view detailed reports, manage user roles, and ensure efficient ticket resolution across your organization with DeskIt's Admin Portal. Streamline your helpdesk operations effortlessly.

Centralized dashboard for overseeing all helpdesk activities across departments.

Comprehensive reporting and analytics on ticket volumes, response times, and more.

Role-based access controls and customizable permissions.

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Manager Portal

Effective Departmental Oversight

Oversee your department's ticket activities, prioritize tasks, approve requests, and access performance reports with DeskIt's Manager Portal. Enhance your team's efficiency and streamline operations effortlessly.

Overview of all ticket activities within the department.

Ability to approve or escalate tickets raised by team members.

Detailed reports and analytics for informed decision-making.

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Employee Portal

Simplified Ticket Submission and Tracking for employees

Easily submit tickets, track their status, and receive timely updates with DeskIt's Employee Portal. Ensure your requests are handled efficiently and stay informed throughout the resolution process.

Easy-to-use dashboard for submitting and tracking ticket status.

Real-time updates and notifications on ticket progress.

Access to ticket details and communication logs.

Contact Sales

Admin Portal

Manage and oversee the ticket affairs of your organization efficiently and effectively.

Centralized dashboard for overseeing all helpdesk activities across departments.

Comprehensive reporting and analytics on ticket volumes, response times, and more.

Role-based access controls and customizable permissions.

Contact Sales

Manager Portal

Effective Departmental Oversight

Overview of all ticket activities within the department.

Ability to approve or escalate tickets raised by team members.

Detailed reports and analytics for informed decision-making.

Contact Sales

Employee Portal

Simplified Ticket Submission and Tracking for employees

Easily submit tickets, track their status, and receive timely updates with DeskIt's Employee Portal. Ensure your requests are handled efficiently and stay informed throughout the resolution process.

Easy-to-use dashboard for submitting and tracking ticket status.

Real-time updates and notifications on ticket progress.

Access to ticket details and communication logs.

Contact Sales