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Product Manager

Type: 6-month Contract

Location: Ikeja, Lagos, Full time, Hybrid

Salary: # Competitive Salary + Bonus + Benefits, Pension

Hours: Mon-Fri.  37.5hrs

About the Company

Gurugeeks IT/Telecoms provides a diverse range of design, engineering and digital technology and transformation services and consultancy. Our focus is to provide distinctive solutions in areas of IT, Telecoms and Electrical Power Systems

Be part of the team that develops and runs our digital IT platforms, driving innovation in how we deliver to our customers and the rest of the business. We are looking for Product Manager to own and manage the implementation of an ERP software application. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Job Responsibilities:

  • Understand the business strategy and translate into product strategy with detailed requirements and prototypes.
  • Manage the product lifecycle from concept to design, sample production, testing, promotion, support etc. by creating a detailed product roadmap.
  • Interact with clients and users to obtain reformative feedback on customer experience, identify product gaps and generate innovative ideas to improve customer experience and drive growth.
  • Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.
  • Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance.
  • Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes.
  • Supporting technical colleagues to manage and visualize the outcomes, prioritize work and meet the agreed minimum viable product, print and scope.
  • Collaborating with Service Partners, user researchers and engineers to understand the user’s needs and desires, prioritizing and defining approaches to understanding the user stories.
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Attend and participate in meetings with management as a consumer advocate.
  • Work with external third parties to assess partnerships and licensing opportunities

We are looking for someone who has previous working experience in ERP/CRM products.

  • Agile Working, Life-cycle perspective, Product Ownership, User Focus, Problem Ownership

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